Privacy Policy
At MedHaus, we respect your privacy and are committed to protecting the information you provide when you interact with our website and services.
01. Information We Collect
- Name
- Email address
- Phone number
- Contact information
- Appointment information
- Information submitted through forms
- Website usage information
02. Health & Medical Information
- Medical information
- Mental health information
- Treatment-related information
- Health information submitted through the website or services
03. How We Use Your Information
- Respond to inquiries
- Schedule consultations
- Manage appointments
- Communicate with patients
- Coordinate care
- Provide and improve services
- Maintain website security
- Comply with legal requirements
04. How We Share Your Information
- Healthcare providers
- Healthcare team members
- Service providers
- Scheduling platforms
- Payment and insurance providers
- Legal authorities when required by law
05. Healthcare Coordination
- Coordination with prescribers
- Coordination with therapists
- Continuity of care
- Patient authorization where required
06. Cookies & Tracking Technologies
- Cookies
- Website analytics
- Browser information
- Device information
- IP address
- Website usage data
07. Third-Party Services
- Scheduling platforms
- Analytics providers
- Payment services
- Website services
- External links
08. Data Security
- Administrative safeguards
- Technical safeguards
- Protection of personal information
- No guarantee of absolute security
09. Data Retention
- Retention of personal information
- Retention periods
- Legal and operational requirements
10. Your Privacy Rights
- Access
- Correction
- Deletion
- Privacy inquiries
- Applicable legal rights
11. Children’s Privacy
- Children’s information
- Age restrictions
- Protection of minors
12. Changes to This Privacy Policy
- Policy updates
- Effective date
- Continued use of website
13. Contact Us
MedHaus Infusion, Therapy, and Wellness, LLC
593 Ramapo Valley Road, Lower Level
Oakland, NJ 07436
HIPAA Privacy & Protected Health Information
MedHaus is committed to protecting the privacy and security of our patients’ health information.
MedHaus complies with the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), the HIPAA Privacy, Security, and Breach Notification Rules, and other applicable federal and New Jersey privacy laws governing protected health information (“PHI”).
How We Protect Your Health Information
MedHaus may collect, use, maintain, and disclose protected health information as permitted or required by law. This may include information related to your medical history, diagnosis, treatment, medications, mental health care, insurance, payment, and other information necessary to provide and coordinate healthcare services.
We may use or disclose PHI as permitted by law for purposes including:
- Providing, coordinating, and managing your healthcare and treatment;
- Conducting healthcare operations, including quality improvement and administrative activities;
- Complying with federal, state, and local laws;
- A Responding to legal or regulatory requirements;
- Preventing or addressing serious threats to health or safety when permitted by law; and
- Other purposes permitted or required under applicable law.
MedHaus will not use or disclose your PHI for purposes other than those permitted by law without your written authorization when an authorization is required. You may revoke an authorization in writing as permitted by law.
Your HIPAA Rights
Subject to applicable legal limitations, you have rights regarding your protected health information, including the right to:
- Request access to your medical and health information;
- Request copies of your medical records;
- Request that we correct information you believe is inaccurate or incomplete;
- Request restrictions on certain uses or disclosures of your health information;
- Request confidential communications by alternative means or at alternative locations;
- Receive an accounting of certain disclosures of your PHI;
- Obtain a paper or electronic copy of our Notice of Privacy Practices; and
- File a complaint if you believe your privacy rights have been violated.
MedHaus will not retaliate against you for filing a privacy complaint.
Protection of Electronic Information
MedHaus uses reasonable administrative, physical, and technical safeguards designed to protect protected health information and other confidential information from unauthorized access, use, disclosure, alteration, or destruction.
When information is transmitted through our website or other electronic systems, MedHaus uses reasonable security measures appropriate to the nature of the information and applicable legal requirements.
Website Communications
Information submitted through forms, appointment requests, electronic communications, or other features of the MedHaus website may contain personal or health-related information. MedHaus will handle information received through these channels in accordance with applicable privacy and security requirements.
Patients should not submit highly sensitive medical information through a website contact form unless specifically instructed to do so by MedHaus.
Notice of Privacy Practices
Our complete **Notice of Privacy Practices** describes in greater detail how MedHaus may use and disclose your protected health information and your rights regarding your PHI. The Notice of Privacy Practices is available on this website and may also be requested directly from MedHaus.